Hello, I am a customer at the Samsung Shop in Turkey. Today marks the 12th day since the Samsung Galaxy Watch 6 Classic 47 mm Black went on sale. However, I'm still awaiting the shipment of my smartwatch from the Samsung shop in Turkey. Despite their repeated phone calls, their responses have been unclear and unhelpful. I'm left wondering if the Samsung Galaxy Watch 6 Classic is being sold and shipped promptly in the United States. What steps should I take regarding Samsung Shop Turkey's service? Interestingly, other retailers are successfully delivering watches to their customers now. I appreciate any insights you can provide.
I placed an order for Samsung Galaxy Watch7 (Bluetooth, 44mm) on 24.07.2024. It was written under the product that it would be shipped as of 05:00 on 25.07.2024. Please inform me why it was not shipped on 25.07.2024 and why no Samsung representative sent it to me. At the Samsung login it says "Waiti...
I bought something from Samsung Electronics in Istanbul, the part that deals with consumer electronics and online sales, but I’m still waiting for my refund after sending the product back more than two weeks ago. I’ve done everything I was supposed to, but my refund still hasn’t gone through, and I ...
As part of the Samsung exchange campaign, I made an appointment for May 16, 2023 by giving my Istanbul address information in order to replace my old watch with a new one. However, the person who was supposed to come to the address claimed that he could not reach the address by phone, and his order ...
I placed an order on May 9, 2025, through Samsung for the Galaxy S25 Ultra, Galaxy Watch 7, and Galaxy Buds3 Pro, totaling approximately ₺82,000. The system clearly indicated that delivery would take place on Monday, May 12, and I trusted this date when placing the order. Because of this, I sold my ...
I purchased a Samsung 'Windfree' model air conditioner and scheduled an installation service on June 14th. The customer representative told me they would call to set up a time for the installation. I also contacted Samsung Turkey's WhatsApp line, and yesterday they informed me that due to high tempe...
Comments