Rowenta Rainforce P188 Water Tank Has Been Unavailable for a Year

I am writing regarding the lack of spare parts for my Rowenta Rainforce REF: P188 water filtration vacuum cleaner.

I purchased this vacuum cleaner several years ago and was very satisfied with its suction performance throughout the time I used it. Unfortunately, the water tank has broken, and for approximately one year I have been unable to find a replacement anywhere.

I contacted Rowenta Customer Service, and they referred me to another source for assistance. However, I was unable to obtain the required part there either. I have also searched online and through various retailers and spare parts suppliers, but I have still been unable to locate a replacement water tank.

As a long-time Rowenta customer who has consistently chosen the brand for vacuum cleaners, I do not believe it is reasonable for such an essential replacement part to remain unavailable for such a long period. A product that is otherwise fully functional has become unusable simply because a basic spare part cannot be obtained.

I respectfully request that Rowenta supply the replacement water tank for my Rainforce REF: P188 vacuum cleaner as soon as possible.

In addition, I encourage Rowenta to improve the availability of spare parts for this model so that customers can continue using and maintaining their products without unnecessary difficulty.

Thank you for your attention to this matter. I look forward to your prompt response and a satisfactory resolution.