Robx MS24 Air Purifier Extremely Noisy, Company Refused My Return

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Halil
December 26, 2024 10:57 pm
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I recently bought the Robx MS24 air purifier and used it for only two days before returning it due to unbearable noise during operation. However, my return was shockingly denied by customer service, simply because the purifier was used briefly in a smoking environment. I even suggested they deduct the cost of replacing the filter from my refund, but they flat-out refused that as well. Their behavior was not only unreasonable but also incredibly rude, almost bordering on intimidation. What about my right to return under consumer protection laws? This device is now useless to me, and I'm stuck with a ₺ loss. Robx, your terrible customer service needs urgent improvement—resolve this issue immediately! Buyers beware: avoid Robx MS24 to save yourself trouble!

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