I recently bought the Robx MS24 air purifier and used it for only two days before returning it due to unbearable noise during operation. However, my return was shockingly denied by customer service, simply because the purifier was used briefly in a smoking environment. I even suggested they deduct the cost of replacing the filter from my refund, but they flat-out refused that as well. Their behavior was not only unreasonable but also incredibly rude, almost bordering on intimidation. What about my right to return under consumer protection laws? This device is now useless to me, and I'm stuck with a ₺ loss. Robx, your terrible customer service needs urgent improvement—resolve this issue immediately! Buyers beware: avoid Robx MS24 to save yourself trouble!
I purchased a Robx steam cleaner, and it arrived quickly. However, when I tested it, I attached just one nozzle, and immediately, water leaked everywhere! Instead of making cleaning easier, this device makes it harder because I have to wipe up all the excess water afterward. I decided to return it ...
I purchased a Robx steam cleaner, which was delivered to me on February 13, 2025. I tested it the same day on windows and cabinets, but instead of cleaning properly, it left visible stains on the surfaces. Worse, I had to wipe everything down multiple times with a cloth afterward, completely defeati...
I’ve been using a Rainbow vacuum for 25 years and a purifier for the last 4 years, but the service in Istanbul is incredibly unprofessional and unethical. There are 4-5 different service providers, and each one operates independently. Every week, I get a call claiming it's time for maintenance on ei...
Comments