Riot Games Marked My Support Tickets as Resolved Without Fixing My Account Issue

I have put a considerable amount of money into my Riot Games account and have always played fair without using cheats. Upon reviewing my account, you'll find that I have not participated in any cheating activities. It's really disappointing that every support ticket I submit gets marked as resolved without any genuine response or thorough investigation. I feel like my concerns are being overlooked without any real resolution. I want to make it clear that my computer does not have any cheat programs installed. I value integrity and look for that same level of dedication from the platform. I would appreciate it if you could review my case more thoroughly. I have been honest and deserve a detailed review instead of generic replies.