Revolution Beauty canceled my order without notice and hasn’t refunded me — how can I get my money back?

If Revolution Beauty cancels a purchase without notice and doesn’t process the refund, it’s important to act in an organized way to recover your money:

• Confirm the cancellation: Check your email and account to verify that the order is marked as canceled and that no reshipment date is scheduled.

• Gather evidence: Save the order confirmation email, any cancellation notice (if provided), the payment receipt, and screenshots showing that no refund has been issued.

• Review the refund policy: In most cases, when a company cancels an order, they must return the full amount using the original payment method within a specified timeframe.

• Contact official support: Clearly state that the order was canceled by the company and that you are requesting a full refund. Include the order number and all supporting evidence.

• Request a specific timeline: Ask for written confirmation of the refund status and an estimated timeframe for it to be reflected.

• Follow up: If there’s no response, resend the message referencing the order number and the cancellation date.

• Escalate with your bank or payment provider: If an unreasonable amount of time passes, you can initiate a dispute for a non-refunded charge, attaching all documentation.

If you’ve experienced a similar issue, feel free to share it. You can also file a complaint on Xolvie.