Reva AutoPay Subscription Cancellation and Refund Complaint

I am filing this complaint regarding an unauthorized AutoPay subscription that was started through the Reva app using my PhonePe account, which caused an unexpected debit from my bank account. On 4 November 2026, I installed the Reva app, and without my clear consent or proper understanding, an AutoPay mandate was enabled from my PhonePe account linked to my SBI bank (UPI ID: 6301695860**@ybl). First, an amount of 1 rupee was debited as AutoPay setup, and later on the same day an amount of 699 rupees was automatically debited via PhonePe to MOHALLA TECH PRIVATE LIMITED. I did not knowingly approve any recurring subscription of 699 rupees, and I was not clearly informed about this AutoPay mandate or the repeated charge. I contacted PhonePe customer support to resolve this issue, but they did not provide me with the Reva merchant’s contact details or any effective solution. Because of this, I am still unable to cancel the subscription directly with the merchant or recover the amount that was debited. I request that this unauthorized AutoPay subscription related to the Reva app be immediately cancelled from your side and that the 699 rupees debited on 4 November 2026 to MOHALLA TECH PRIVATE LIMITED be refunded to my account. I also ask for written confirmation that the AutoPay mandate has been cancelled and that no further deductions will be made from my PhonePe account without my explicit and informed consent. I am based in Hyderabad, Telangana, and I am available to provide any further transaction details if required.