Reva App Deducted ₹699 Without My Permission Through AutoPay

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I am writing regarding an unfair AutoPay deduction of ₹699 linked to my Reva app account. Without my clear knowledge or consent, AutoPay was activated and ₹699 was debited from my bank account on 1 November 2026 through PhonePe UPI to MOHALLA TECH PRIVATE LIMITED. I was not aware that any AutoPay or recurring payment was active on my account, and I did not intentionally approve this charge. I only realized the issue when I saw the successful UPI AutoPay transaction of ₹699 to MOHALLA TECH PRIVATE LIMITED in my PhonePe transaction history. I have already tried to get help through support, but I did not receive any useful solution and I still have not got my money back. I find this situation completely unfair, as I never knowingly agreed to such an AutoPay deduction. I request that the full amount of ₹699 deducted on 1 November 2026 be refunded to me as soon as possible. I also request that any related AutoPay mandate or recurring payment connected to my Reva app account be cancelled so that no further unauthorized deductions happen in the future. Please review this transaction and resolve the issue urgently by refunding my ₹699 and confirming that no more AutoPay charges will be made without my clear consent.

Godisela
November 8 9:36 AM

Hello Reva Team, My complaint regarding the unauthorized ₹699 AutoPay deduction is still unresolved. I have not received my refund yet. I request you to kindly investigate this issue and process my full ₹699 refund as soon as possible. Please provide a clear update on the refund status and the expected date of payment. Thank you.

Godisela
November 8 4:49 PM

I urgently request the refund for the unauthorized deduction to be processed as soon as possible.

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