Renault Service Painted Wrong Parts of My Car and Ignored My Complaint

Renault Service Painted Wrong Parts of My Car and Ignored My Complaint
Renault Service Painted Wrong Parts of My Car and Ignored My Complaint
Renault Service Painted Wrong Parts of My Car and Ignored My Complaint
Akif
March 2, 2025 4:47 PM61

My car's front right fender was painted at the Renault ABC authorized service, but strangely, the entire left side of my car, including the front and rear headlights and doors, was also painted. I contacted the ABC service about the issue, but they only washed and polished the front left door. I expected a professional approach and a thorough inspection of the problem, but this did not happen. Despite explaining the situation clearly, the staff seemed uninterested and dismissive. There is even paint on the windows, which shows a lack of attention to detail and quality control.

March 4, 2025 1:01 PM (1 day after complaint)

Dear Customer, Thank you for choosing our brand. Our goal is to turn your experience into satisfaction as soon as possible. Feedback and requests from our customers are carefully evaluated within our quality standards. Your dedicated customer advisor will get back to you as soon as possible. Renault MAİS Customer Service 4446622

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