Chronic Air Conditioning Issue in Renault Clio 4

July 27, 2023 11:58 AM241

I have a 2015 Clio 4, 1.5 dCi with only 130,000 kilometers on the clock. However, I am currently experiencing an ongoing issue with the vehicle's air conditioning system. The problem was diagnosed as a faulty compressor, which caused the air conditioning to work intermittently or not at all, making the summer months unbearable. After doing some research and consulting with private garages, I discovered that this is a common and chronic problem with these vehicles. It's unclear that a reputable company like Renault does not accept responsibility for manufacturing such problematic parts. Why should I have to deal with this recurring problem? They quoted a staggering 15,000 TL to fix the problem. This is outrageous, considering I paid the same price for a home air conditioner and now they want the same amount to repair a car part! They are adamant about replacing the entire air conditioning system, including the radiator. It's upsetting to see such low-quality parts installed in vehicles. Nobody would choose Renault if the car prices were prohibitively high. We bought it due to financial constraints, but it's now proving to be a bad decision. In my 30 years of experience, I have never encountered a car with such a persistent air conditioning problem. It's ironic that the air conditioning in a 30-year-old car works flawlessly, but Renault's vehicles struggle due to faulty compressors. I demand that this ongoing problem be resolved.

July 27, 2023 12:17 PM (18 minutes after complaint)

Dear Valued Customer, Thank you for choosing our brand. Our goal is to turn your experience into satisfaction as soon as possible. Feedback and requests from our customers are carefully evaluated within the scope of our quality standards. Your dedicated customer advisor will get back to you as soon as possible. Renault MAİS Customer Service 4446622

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