Clio 4 2016 Model Icon 1.5 dCi  Chronic Heater Valve Motor Problem

December 11, 2023 2:58 PM145

I own a Clio 4 2016 model Icon 1.5 dCi model vehicle. There are click-click sounds similar to the sound of a clock coming from the driver's seat. As far as I researched on the internet and from the service, I learned that it is a chronic malfunction caused by the heater flap motor and that it is a part that can fail almost every year. I got cold from my Renault vehicle, which I rode with confidence and recommended to everyone, and I demand a free replacement within the scope of customer satisfaction. I think that a world-renowned and reliable company will stand behind its brand in the face of such a design chronic malfunction.

December 12, 2023 3:00 PM (1 day after complaint)

Dear Customer, Thank you for choosing our brand. Our goal is to turn your experience into satisfaction as soon as possible. Feedback and requests from our customers are carefully evaluated within the scope of our quality standards. Your dedicated customer advisor will get back to you as soon as possible. Renault MAİS Customer Service 4446622

Ümit
December 18, 2023 1:05 PM

There has been no communication. I guess the brand is not dealing with chronic issues.

Comments

Similar Complaints

Renault Clio Engine Mount Issue - Recurring Noise, Warranty Refusal

October 13, 2025 7:01 PM157

I own a 2022 Renault Clio Joy. I previously experienced the same engine mount issue with my 2019 and 2020 Clio models, a...

Renault Clio 1.4 Transmission Overheating Error

August 24, 2023 5:04 PM99

I bought a used 2014 Clio 1.4 with an automatic transmission. It's been eight months. Despite receiving confirmation fro...

My 2023 Renault Clio 5 1.0 SCe Has Persistent Console Rattling

June 24, 2024 12:09 PM151

I purchased a Renault Clio 5 1.0 SCe in July 2023, and I've been experiencing persistent rattling noises coming from the...

2015 Renault Clio engine failure

February 13, 2023 7:42 PM85

I'm contacting the most authorized person here about a problem with my 2015 Renault Clio 16 ALP 293. I've been doing reg...