I got an extra health insurance policy from Ray Insurance, but I've had trouble with it ever since. When I went to the hospital to use it for the first time today, they told me that my policy did not cover the costs. When I called Ray Insurance, they said they couldn't help me until Monday, when they were open for business. I felt like a victim because I relied on my insurance and now I'm in such a terrible and ridiculous situation at the hospital. But there's more. The hospital staff told me that the name of the policy holder does not match the name on my documents, which is a male name that is not mine. Ray Insurance won't be able to help me with either of these problems until Monday, so I'll have to stay in the hospital over the weekend.
No need to be polite!! I was scammed by Ray Insurance. I purchased supplementary health insurance, but they did not provide me with coverage at the hospital. I had to pay out of pocket and when I submitted the bill for reimbursement, they refused to refund my money. It has been almost a month and th...
I got a supplementary health insurance policy from Ray Insurance for my wife. However, when I wanted to renew it, they refused to do so. They didn’t provide any clear explanation, and I was left completely in the dark about why the renewal was denied. I contacted their customer service multiple time...
There is dissatisfaction and lack of attention at Ray Insurance. My claim was filed on February 13, and 15 business days have passed. Today is March 5, but the status of the report is still unclear. I don't understand what they are waiting for. My left headlight isn't working, and I can't see the ro...
I entered our names and ages to sign up for coverage for my wife and me. When I received the confirmation email, I was surprised to see my name as the primary and secondary insured. How the web processing system made such a simple error is incomprehensible, called customer service to fix the mistake...
I had an accident 25 days ago with the disabled vehicle registered in my son's name, and for the past 25 days, the car has been waiting for parts, but there is no sign of them. The main issue is that my insurance policy includes a replacement vehicle service for 15 days, twice. I used the first 15-d...
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