Raxiplay deducted deposit money without crediting my wallet; how can I fix this?

First check your bank or payment app to confirm whether the transaction is marked as successful, pending, or failed. Allow some time for processing, but avoid making another deposit until the original transaction is resolved.

Contact Raxiplay’s official support and provide your account ID, deposit amount, date and time, transaction reference, and a screenshot or receipt showing the deduction.

Ask them to trace the payment and either credit your wallet or refund the money if the transaction failed.

If the issue remains unresolved, contact your bank or payment provider to investigate the transaction and submit a complaint on Xolvie to share your experience and seek a resolution.