Quotex Withdrawal Stuck on Waiting Confirmation for Airtel Money

Leonard
Leonard
Quotex
May 28 3:05 PM18

I am writing to report a serious problem with a withdrawal from my Quotex account that has still not been completed despite the stated timeframes having clearly passed. On Friday, May 22, 2026, I requested a withdrawal of 811.84 USD from my Quotex balance to my Airtel Money Tanzania wallet linked to the mobile number +255694247***. On Saturday, May 23, 2026, Quotex confirmed the withdrawal request and the amount was deducted from my trading account balance. However, as of Thursday, May 28, 2026, the status of this transaction in my profile is still “Waiting confirmation” and I have not received any money in my Airtel Money account. According to the information given, withdrawals can take 3–5 days and the financial operator usually needs no more than 48 hours to process the transaction. In my case, the money has already been removed from my Quotex balance since Saturday, and the 48-hour window on the payment provider’s side has already passed, yet there is no payment in my Airtel Money wallet and no clear update. This delay has disrupted my plans and caused me serious inconvenience. I contacted Quotex support about this issue and was told that, according to regulations, withdrawals may take 3–5 days, that payments are sent in order of queue priority, and that they cannot accelerate the process. I was also informed that the withdrawal is “being processed” and that I would be contacted if there were any issues. However, I am only seeing the same generic response repeated, without any concrete information about what is happening with my 811.84 USD or when exactly I will receive it. I respectfully request that this transaction be traced urgently with the payment provider and that the full amount of 811.84 USD be paid immediately to my Airtel Money Tanzania wallet. If Quotex or the financial operator claims that the transfer has already been made, I ask you to provide me with a detailed explanation and the official proof of transfer, including the receipt or transaction ID, so that I can follow up directly with my mobile operator. I expect this issue to be resolved as a matter of priority and a clear explanation to be given for the delay.

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