On January 19, I flew with Qatar Airways from Istanbul Airport to Bangkok Suvarnabhumi on flights QR246 and QR836. Upon arriving in Bangkok, I discovered that one of the wheels on my suitcase was broken. I immediately reported the damage to Qatar Airways staff at the airport, and they filed a damage report.
After several email exchanges, I was told that $45 would be paid to my IBAN as compensation. I submitted all the necessary documents as requested, but it’s now been over two months, and I still haven’t received any payment. Not a single update. No confirmation. Nothing.
I’m extremely disappointed in how this has been handled. How can a globally recognized airline like Qatar Airways allow such negligence from its support team? It’s unacceptable that I have to chase compensation for damage they clearly acknowledged.
On February 26, 2025, I flew with Qatar Airways from Malaysia to Ankara. When I picked up my suitcase at the Ankara airport, I noticed that one of the wheels was broken. I immediately reported the issue to the appropriate airport staff. They filled out a damage report and told me that someone from t...
On February 26, 2025, I flew with Qatar Airways from Malaysia to Ankara. When I picked up my luggage at the Ankara airport, I saw that one of the wheels was completely broken. I immediately reported it to the appropriate staff at the airport. They filed a damage report and told me someone from the a...
Two years ago, my luggage was damaged while flying with Qatar Airways, and I was promised $45 in compensation. However, they have repeatedly blamed "bank errors" for not processing the payment. I’ve contacted my bank, and they confirmed that there are no issues on their end. Despite numerous attempt...
On June 9, 2024, after my flight with Qatar Airways from Bali to Ankara Esenboğa Airport, I discovered that my suitcase had been damaged. The safety belt had been removed and the luggage was left partially opened. A report was filed at Esenboğa Airport with officials, recorded under report number ES...
On November 17, 2024, my luggage was damaged during my Qatar Airways flight from Doha to Ankara. I reported the issue to Havaş, where a damage report was filed and forwarded to Qatar Airways. Shortly afterward, the airline requested my bank details via email to process compensation. Despite providi...
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