I purchased a Puma item via the Trendyol platform, and I was quite disappointed with the quality, which did not meet my expectations at all. After just 5-6 wears in a month, I noticed a hole in one of the shoes. I returned the shoes for inspection, anticipating a reasonable assessment, but was informed that the damage was not a result of a manufacturing problem. It's disappointing to see a reputable brand like Puma not take responsibility. Given the price I paid, I anticipated a higher quality product. Trendyol really needs to step up and take responsibility by improving the quality control of the products available on its platform. A reliable brand must also implement actions against sellers who let customers down like this.
I bought a pair of shoes on April 3, 2025, through Trendyol, and I truly regret the experience. After just a few wears—maybe the third or fourth time—I noticed a clear manufacturing defect. The structure felt off, and it was obvious something was wrong with the build. I sent the shoes back, hoping f...
On March 28, 2023, I purchased a pair of Puma shoes. Within a year, the leather started cracking and eventually tearing. Despite not wearing the shoes frequently, they became unwearable. I reported this issue to Puma, but received no response for two months. After numerous calls, I finally received ...
My experience with Trendyol was quite disappointing, making me doubt their dedication to customer service. I placed an order with a local seller via their platform, but the item that showed up was nothing like what I had purchased. When I contacted customer service, I encountered standard replies an...
Recently, I purchased a pair of shoes from Puma, believing I was selecting a trustworthy brand. Regrettably, the shoes began to deteriorate almost immediately, and I was shocked by what I witnessed. I had confidence in Puma, anticipating a specific standard of quality, but that confidence has eviden...
I purchased a pair of Lacoste shoes from Trendyol in June 2024, and they were only worn during the season—just 3 to 4 months. They were never washed or used in wet conditions, yet the entire shoe started falling apart. When I sent the product to the seller for analysis, it was simply returned with t...
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