A few days ago, Pull and Bear unexpectedly canceled one of the items from my recent order without any prior notification. I didn't receive any emails or messages about it. When I placed the order, everything was in stock and the rest of my order was not affected. Interestingly, I faced some challenges when trying to add sizes to my cart for other items, but surprisingly, there were no problems with the canceled one. As a customer, this has caused a lot of inconvenience, and I firmly believe the product should have been sourced from the store's inventory and delivered as promised.
I placed an order with Pull and Bear on January 6th (Order No. 20065485210), only to have it canceled 12 days later due to being out of stock - despite the fact that I could see it still in stock when I placed the order, both online and in store. Are stocks not checked before orders are processed? I...
I placed an order during the Pull & Bear sale and was expecting two separate deliveries. One shipment arrived, but the other package never reached me. However, the missing items were incorrectly marked as delivered. I contacted customer service, but they offered no solution. It has been a month, an...
pull and bear sold me a product that was not in stock ! 4 days ago i've bought a pair of pants and after 2 days i contacted with customers' service they told me they packed my product and it's been waiting for the carrier to delivering my adress. Later i asked again , they told me it's waiting for t...
I placed an order for three products with Pull and Bear in Turkey, and they canceled it without informing me. The most aggravating aspect is that they did not bother to notify me before canceling my order. They claim to be able to refund my order, but I don't want a refund; I want my products. I had...
One of the items in my online order from Pull and Bear was delivered with a store security tag still attached, making it impossible for me to use the product. Although this error clearly stems from the company’s negligence, customer service merely advised me to either return the product or take it t...
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