The gray coat I purchased from Pull & Bear last year has developed severe pilling and looks as if it’s falling apart. Despite never being washed, the coat’s fabric is worn out, and the lining has completely torn, making it unusable. It feels like the coat is disintegrating after only a short time of use.
This level of quality is unacceptable, especially from a brand I trusted. I am demanding either a full refund or a replacement for this defective product. Pull & Bear, your customers deserve better than this. Please address this issue promptly, as this coat is far below acceptable quality standards and should not have deteriorated this quickly.
I bought a black bag from your brand on November 29, 2024. Despite not using the bag heavily and never overfilling it, the inside of the strap areas has completely worn away and frayed! This is completely unacceptable for a product that's barely seven months old. I firmly believe you've used substa...
Every time I buy a t-shirt from Pull and Bear, it becomes completely unwearable after just the second time I put it on. The fabric stretches out, seams start to twist, and the overall shape is ruined. I’ve returned a few items, but honestly, who has time to keep going through the return process ever...
Unfortunately, the jacket I ordered from Pull & Bear was flawed and I had to send it back. There was no way to wear that jacket because it was so badly torn. To be honest, I was hoping for stricter quality assurance measures given the renown of the company. Your decision to ship a damaged product an...
Dear Pull&Bear Customer Services, I have experienced serious quality problems with my Pull&Bear chain strap shoulder bag, with barcode number 14179240040039, which I purchased about eight months ago. The chain part of my bag has peeled off, and different color changes have occurred on the surface o...
I bought a pair of shoes from Pull and Bear Online. Since the weather only recently started getting warmer, I’ve worn them just three or four times. However, both shoes have started to come apart on the inner sides, and cracks have formed on the front. It’s obvious that the material is poor quality,...
Comments