I signed up for a free membership on Prezi and just a short while ago successfully downloaded a slide. After that, I decided to cancel my membership, but the site will not allow me to do so. I even recorded my screen during the cancellation attempt as proof—when I click the “continue” button to finalize the cancellation, the page turns into a blank white screen and nothing happens.
This technical failure prevents me from properly canceling my account, which is both frustrating and concerning. Users should not have to worry about being stuck with a membership they no longer want.
I urgently request that my membership be canceled immediately and that written confirmation be provided once this is done. Prezi must fix these cancellation errors so customers are not trapped in memberships against their will.
I signed up for the 7-day free trial on Prezi and tried to cancel my subscription before being charged. However, every time I attempted to cancel, the site only showed a white screen. I assumed the cancelation had gone through, but today I discovered that ₺2000 was withdrawn from my account. I even...
I signed up for Prezi only to use the free trial period and test its presentation tools. However, once the trial expired, my account was automatically converted into a paid subscription, and money was withdrawn from my account without my knowledge or consent. I canceled the subscription immediately...
I signed up for Prezi only to use the free trial period and test its presentation tools. However, once the trial expired, my account was automatically converted into a paid subscription, and money was withdrawn from my account without my knowledge or consent. I canceled the subscription immediately...
I signed up for Prezi’s 7-day free basic training package but decided to cancel my subscription before it renewed. When I went to the cancellation page, I was asked, “Why do you want to cancel?” and provided my answer. However, after that step, nothing happened and no confirmation appeared on the sc...
I’m trying to cancel my Prezi subscription, but whenever I click the “Cancel Subscription” option, I’m met with a blank screen. Despite using the latest version of Chrome and attempting the process on three different devices a total of ten times today, the issue persists. My account is registered un...
Comments