I purchased a pair of Prada sunglasses from Atasun Optik and had prescription lenses installed due to my vision needs. However, I have been unable to use the sunglasses since I got them. The screws on the lenses kept falling out. When we visited Atasun Optik, the staff suggested ordering a screw set and installing it ourselves instead of sending the glasses for inspection. Despite this, I encountered the same issue again. Eventually, we sent the sunglasses for inspection, but they only added a screw set and sent them back. The store employee mentioned that the existing screws were problematic and suggested using different screws, otherwise, we would need to request new ones. This solution also failed. Despite my insistence that the product should be replaced or refunded due to a defect, the store staff tried to fix the problem by using different screws and adding washers. However, the frame of the sunglasses is completely faulty and bent, causing the lenses not to fit properly. The store staff claimed that this issue was due to my different vision prescriptions, but my problem persists and unfortunately remains unresolved.
Last year, I bought a pair of Prada sunglasses with white frames. From the moment I tried them on, they sat crooked on my face, so I went to the store three times to ask if there was a problem. Each time, they assured me there wasn’t. Then, the white parts of the frames began to turn yellow. I sent ...
The Prada glasses I bought from Atasun Optik are not as high quality as expected. On the 7th day, the glasses fell between the couch cushions and bent. I went back, and they said it was consumer error. They repaired them, but the glasses fell again and bent once more. For me, a Prada frame bending t...
I purchased a pair of Prada sunglasses on April 30, 2022, and have loved wearing them nearly every day since. I was assured that the sunglasses came with a 3-year warranty. However, the frame started peeling, which became quite bothersome visually. Since the warranty was still valid, I took the sung...
On April 28, 2023, I purchased a pair of Prada sunglasses from Atasun Optik. Within a year, both the frame and lenses became scratched. When I took the sunglasses back to Atasun Optik, they informed me they would send them to Prada. Today, I received a message stating that my warranty claim was deni...
I bought a Prada frame based on a friend's recommendation. About two months later, the paint on the frame started peeling. I returned to the store, explained the issue, and they sent it to the manufacturer. A week later, they offered me a Bulgari frame instead, as Prada was unavailable. I accepted, ...
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