Postegro locked my account, how can I restore access without losing data?

On October 15, 2025, I purchased a $10 monthly subscription through the Postegro iOS app using my credit card in Istanbul. The payment was processed successfully, but I never received the service — the app didn’t activate any of the features I paid for. I tried to find a way to reach Postegro’s sup...

I am using the latest version of the Postegro app on my iPhone. Today, I purchased a Premium membership through the app and paid ₺250 with my bank card via mobile payment. I registered my membership with the email c********@gmail.com** and my Instagram username “10ykaan.” However, despite upgrading...

I recently purchased the Postegro app expecting to use its advertised features, but the app doesn’t function at all. It fails to load properly and offers no access to the services I paid for. Immediately after realizing the issue, I emailed their support team to request a refund. However, I’ve recei...

I am absolutely furious with Postegro! I purchased an account and even signed up for a monthly membership, but I haven't been able to access anything at all! No private accounts opened, nothing worked. This is a complete scam! I demand an immediate refund of my money. I received absolutely no benef...

I am absolutely furious with Postegro! I purchased a subscription to your application, but I can't access any accounts whatsoever! This is a complete scam, and I'm left with nothing but frustration and a lighter wallet. I demand the immediate cancellation of my subscription and a full refund of the...

Two weeks ago, I signed up on Lili & Postegro to view an account, only to find that they wouldn’t show anything without a subscription. So, I purchased a package, but now I can’t see the account I wanted, and my purchased package doesn’t even show up. Despite paying, I’m unable to access the service...

I bought a Postegro membership, but even though I paid for it, I'm unable to access any accounts. If I don't get my refund soon, I'll definitely file a complaint. It's irrelevant whether the account we want to view after purchasing membership is using Postegro or not. It's not our concern. In additi...

downloaded this app, thinking I could get access to private accounts, but was I let down. It does nothing different than regular profile visits... If the service can't give me what it said it would, why am I getting charged for it? Why did I even invest in this payment if I can't use the perks? I'm ...

My children unintentionally activated a Postegro membership, resulting in a distressing situation. Their unintentional action has resulted in a slew of problems for which I urgently seek assistance. My login has been blocked as a result of their accidental activation, leaving me unable to access my ...