I transferred money to my Pocket Option account and immediately shared the transaction receipt (dekont) as requested. Even though everything was done correctly on my end, they keep saying the money hasn’t arrived. It’s been three full days of back-and-forth, and all I’ve gotten are empty promises like “we’re looking into it.”
Now, after days of stalling, they suddenly claim that the receipt I submitted is “not supported.” Why didn’t they mention this earlier? I’ve lost valuable time, and my funds are still missing. This is completely unacceptable from a platform that handles real money.
Pocket Option must resolve this immediately and credit my account without any further excuses. Ignoring or delaying users who are sending real ₺ is not how a reliable platform should operate.
On December 28, 2024, I deposited ₺1450 into my Pocket Option account, but after two days, the funds still haven’t been added to my balance. I have sent 15-20 emails and submitted multiple support tickets, yet all I receive are automated responses—no real help, no actual resolution. There is no way...
Ten days ago, I submitted a ₺30,000 withdrawal request from my Pocket Option account. The money was immediately deducted from my investment balance, but it has still not arrived in my Denizbank Fındıkzade branch account. In addition, on August 12, I made three separate EFT transfers to Pocket Optio...
I have been a member of the Pocket Option platform for one week. Normally, when a withdrawal request is approved, the funds are transferred immediately. However, although my withdrawal was approved two days ago, the money has still not been credited to my account. Deposits are processed without any...
I’ve been trying to withdraw my $1000 from Pocket Option for over 10 days now, but they are holding my money with no explanation. Despite numerous attempts to contact their customer support, no one responds, and my issue remains unresolved. The platform keeps ignoring my withdrawal request, and ther...
A friend of mine sent me money from the United States through Remitly, choosing to transfer it in ₺ (Turkish Lira). While the Remitly app clearly shows that the transfer was completed and marked as delivered, the funds have not reached my bank account. This situation is both confusing and extremely ...
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