PK XD Charged My Credit Card but Didn’t Deliver In-Game Items

About 10 minutes ago, I made an in-game purchase for $2 in PK XD using my credit card. Even though the payment was successfully charged to my card, the items I purchased were not added to my account.
I completed the transaction through my account with the username mertdemır and ID 336. Since the payment was taken but the items were not delivered, I am requesting either a refund or that the purchased items be added to my account in full.
I would like this issue to be reviewed and resolved as soon as possible.
Q&A: Explore Popular Queries
Similar Complaints
I Paid for a PKXD Package but Haven’t Received It

I purchased a ₺3.99 package in PKXD, but despite the payment being processed, I never received the package. This is unacceptable, as I paid for the product and expected it to be delivered instantly. I am extremely frustrated with this issue and request immediate action to either provide the package ...
PK XD In-Game Purchase Charged but Not Delivered – Fix This

Hello, on February 12, 2025, at 11:05 PM, I made an in-game purchase on PK XD, but although the money was deducted from my account, I never received the purchased item. I have waited, restarted the game, and checked my transaction history, but the purchase still hasn’t been delivered. I contacted s...
Paid for PKXD Fox Kitty but Did Not Receive It
Today, I tried purchasing the Fox Kitty in PKXD using my credit card. I went to the in-game store, selected the Fox Kitty, and completed the purchase. However, the pet was not delivered to my account, even though ₺36 was deducted from my card. This is extremely frustrating, and I am disappointed wit...
My Purchased Pets Didn’t Arrive in PK XD, and I Can’t Access My Account

I recently bought pets in PK XD, and the charge was successfully reflected on my bill. However, the pets I purchased never appeared in the game. Additionally, I can’t log into my account because the game refuses to accept my email address, even though I’m entering it correctly. I’ve tried multiple t...

Comments