My recent Pizza Hut order became a frustrating experience owing to an unresolved cancellation issue. I attempted to cancel my order right away, but the process failed, and the order was listed as delivered despite never arriving.
I phoned Pizza Hut customer service several times but was unable to receive a decent response. They claimed that the restaurant had cancelled the order, yet the system still showed it as delivered.
As a result, I was forced to pay for an order that never arrived. When I visited the Pizza Hut branch in person, they recognized the cancellation request but were unable to correct the matter in their system.
I placed an order for pizza through Pizza Hut's website. About 20-25 minutes later, I checked the order status and saw it had been marked as delivered. Confused, I immediately called their customer service to clarify. I explained that while my order showed as delivered, I hadn't received anything. T...
I'm utterly disappointed. On June 29, I placed an order with Pizza Hut, but they didn't bring it to me, even though they were late by two hours. I called them three times, and each time they said that the pizza was on its way and that even though it was late, they couldn't cancel it. I was angry, so...
I made two orders on the app about a month ago, but unfortunately, both of them got canceled because the store was closed. I still haven't gotten my money back for either of my orders. I've reached out to customer service several times, and they've informed me that it may take up to 10 days for the ...
I placed an order for a pizza, but for some reason, it never showed up. I even ended up canceling the order due to an emergency, but then I noticed that I was still charged for it on my card. So, I thought, okay, maybe I can just change the delivery address to where I am now. But that just made thin...
I did not receive the pizza that was supposedly delivered through the Domino's app at 11:56 PM. When I reached out to customer service in the early hours of the morning, I was given a guarantee that my delivery would arrive within 15 minutes. Nevertheless, despite the passage of 15 minutes, the orde...
Comments