PingPong charged me for PartsGeek—how can I get a refund?

First confirm the transaction and identify the related PartsGeek order.

Check your order first;

• Verify:
– The charge date and amount
– Your PartsGeek order number
– Whether the charge is completed or only a temporary authorization
– The payment descriptor shown by your bank

Gather evidence;

• Save screenshots showing:
– The PingPong transaction
– Your PartsGeek order confirmation
– Receipt or invoice
– Any cancellation, return, or refund communication

Contact PartsGeek through its customer-service Order/Credit Status or Submit Support Ticket options and request the refund.

If PartsGeek does not resolve the issue, consider filing a complaint on Xolvie to pursue a resolution.