I purchased a Philips 8000 Series PowerCyclone 12 vacuum cleaner in April 2024, and I’ve been dissatisfied with it since the very first day. The suction power has always been weak, and the detachable parts do not fit securely into place — they feel loose and unstable during use.
I contacted Philips service under the warranty and had a part replaced, but nothing changed; the problem persists exactly as before. Every time I use the vacuum, I encounter the same issue, and I’m extremely disappointed with the product’s performance.
I am requesting that the product be replaced with a new one or that I receive a full refund.
In August 2024, I purchased a Philips 8000 Series stick vacuum cleaner from Vatan Bilgisayar. About one month after I started using it, the suction power decreased and the vacuum began showing a filter error. Even though the authorized service center cleaned the filter, the issue was not resolved. T...
Hello, I purchased the Philips 8000 Series Aqua Plus vacuum cleaner, and it hasn’t even been a full year yet. Despite regularly cleaning the filter as instructed, the vacuum keeps giving me a “clean the filter” warning, and this issue is now affecting the suction power significantly. I’ve cleaned ev...
I have been using the Philips 8000 series vertical vacuum for normal home cleaning for about 3 months. For the last 2 weeks, the connection part of the device was loose, and during normal use today, the plastic part at the joint finally broke completely. There was no impact, fall or misuse; it broke...
In November 2023, I purchased a Philips PHI XU3000/02 HomeRun 3000 Series Aqua robot vacuum cleaner from MediaMarkt. About two months after the purchase, the device began experiencing various malfunctions, and since then, I have had to send it for service 8 to 10 times. Each time, a different issue ...
I purchased the Philips XC8057/01 stick vacuum cleaner from Vatan Bilgisayar in April 2025. Since the very first day of use, I’ve been experiencing looseness where the attachments connect and a noticeable decrease in suction power. Each time I remove and reattach the heads, the clips become looser, ...
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