I purchased a 2023 Peugeot Rifter from the Ankara ABC dealership. Previously, my vehicle could travel 750 km on a full tank, but the ABC dealership called me and said an update needed to be performed. After the update, my car has only been able to go 600-625 km on a full tank.
Despite reporting this issue to the service center, they claim there is nothing wrong with the vehicle. I am experiencing significant distress due to this situation. My Rifter's fuel efficiency has decreased noticeably after the software update at the ABC dealership, and they are not taking responsibility or addressing the problem.
I request that the ABC dealership investigate this issue thoroughly and either restore my vehicle's original fuel efficiency or provide a suitable resolution. As a customer, I expect better service and support from Peugeot and its authorized dealers. This experience has been very disappointing.
I own a 2020 Peugeot 308 model and have consistently chosen Ankara ABC Peugeot dealer for maintenance and problems. However, after 3 years of their service, it's clear my choices were mistaken. I handed over my vehicle for service on August 14, 2023, with the promise of it being ready by August 15, ...
On August 25, 2023, I picked up my car from the ABC Peugeot dealership and immediately took it to an expert across the street. To my surprise, the car had chassis damage, a repainted right fender, and other issues. Some of the issues were acknowledged by the dealership, and a file was opened. When P...
In February 2025, I brought my vehicle to Öztek Peugeot Dealer in Kartal, Istanbul, Turkey, due to a malfunction in the radio and local navigation system. Upon inspection, it was determined that the BSRF unit of the vehicle was not accepting the software update and needed to be replaced under warran...
I purchased a brand-new 2021 model Boxer from ABC Peugeot dealership. At 30,000 km, the vehicle encountered an electronic malfunction. Despite assurances from the service center that they had inspected and replaced electronic components, the problem persisted. They then suggested a faulty engine con...
On December 22, 2024, I purchased a brand-new E3008 from the ABC Peugeot authorized dealership in Ankara. I made all the payments, including the first installment of the bank loan, and completed both traffic insurance and comprehensive coverage. Despite this, the vehicle has still not been delivered...
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