dear international pals, even with my native language, Turkish, I am not capable of neither conveying my problem nor receiveing a solution. that company is all about money, when you even pass out on the plane, they would ask money in return. I purchased my ticket and I requested the addition of my second name which is doable as they confirmed, later they changed their minds because for them it is better to cancel the ticket and purchase it more expensively. I still expect a return which must be so easy, but the low-paid workers do not care. I hate the family who runs it.
my flight at 7:10 pm got pushed back to 8:50 pm, this delay is such a hassle for my trip from Sabiha Gokcen to Trabzon. I've got a connecting trip to catch and might even miss the last bus. Even though I told the airline people about my problem right away, they didn't help me out at all. It sucks to...
I'm writing to express my anger and frustration with the delayed refund of my canceled flight ticket, which was planned for 07.06.2023., attempted to get it back like many times, continued conversation with customer service professionals, the refund process has been drawn out, and I have yet to get ...
Hello. I purchased a ticket for my planned flight from Pegasus Airlines in May. I had flights scheduled for June 6 from Tbilisi to Ankara and June 13 from Istanbul to Tbilisi. Despite requesting my Istanbul departure flight to be redirected to Ankara, the Customer Representative ignored my request a...
Pegasus Airlines is billing for a flight that didn't happen. Our outbound flight was canceled, and we reluctantly accepted it and asked for a refund. First we went to Stockholm, then we went to Istanbul from Stockholm. The reason for this plan was that we couldn't find a good flight back to Antalya....
I'm writing about the Pegasus Airlines branch in Turkey. From ticketing to the airport to boarding, it feels like a swarm of unhappy, hesitant, tense employees intent on scolding. Despite the fact that I've flown with them four times due to international travel, I'm embarrassed to have witnessed con...
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