On 25 March 2026 I subscribed to PDF Guru for a one‑week period. At the time of subscribing, I accepted a charge of €0.99 for this week of service. However, on the same day two separate charges appeared on my account: one for $0.99 and another for €0.99. Later, on 1 April 2026, a further charge of €49.99 was made. All payments were processed via PayPal. I only agreed to pay the first €0.99 for one week of use and at no time did I authorize either the additional $0.99 charge on 25 March or the €49.99 charge on 1 April. I have not received any satisfactory response or explanation from the company regarding these amounts. I request an immediate refund of the $0.99 charge from 25 March 2026 and the €49.99 charge from 1 April 2026, and I ask that my subscription be limited strictly to the initially accepted €0.99 payment. I also expect a clear explanation of why these unauthorized charges were made and confirmation that no further amounts will be taken without my explicit consent.
I recently discovered that $49.99 was charged to my PayPal account on March 8, 2026, for a PDF Guru 1-week trial/subscription, listed under the descriptor *“PAYPAL APDFGURU UPOR.” The merchant is shown as Gurudocs Limited / PDF Guru. I did not intend to subscribe to this service and was not aware t...
I recently discovered multiple unauthorized charges from PDF Guru, listed as “PDFGURU DE41,” taken via PayPal from my bank account. On 15/09/2025 there were two transactions of €0.88 each, and on 22/09/2025 the first charge of €49.99 was taken. In total, an estimated amount of €201.72 has been withd...
On March 23, 2025, I purchased the PDF Guru desktop program for a one-time use on Windows through the official website and paid $2. However, without any subscription approval or notification, I later discovered that high monthly charges had been withdrawn from my credit card. These transactions were...
I made a one-time, low-cost purchase on the PDF Guru website, but to my shock, multiple charges were taken from my account on different dates even though I only used the service once. On 07/08/2025, they charged me $0.98 and $1.49. On 12/08/2025, another 39₺ was withdrawn, and on 14/08/2025, they ev...
Support Team, I am writing to formally dispute a charge of €49.99 that was taken from my account on 10/02/2026, which I did not authorize. I did not knowingly subscribe to any PDFGuru service and did not approve this payment. I never received any confirmation email indicating that I had agreed to or...
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