My Paytm Reva Astro Subscription Won't Cancel and Keeps Charging Me

188

I am filing a complaint regarding an unwanted "Reva Astro" subscription linked to my mobile number 7535938*** through Paytm. I initially purchased this service for just ₹1, but I was not aware that it would later become a subscription. I am completely dissatisfied with this service and want it to be deleted and permanently canceled immediately. After discovering this issue, I contacted Paytm, and they only informed me that they would speak with the merchant, but my issue has still not been properly resolved. I am also concerned that approximately ₹699 or another amount has been deducted from my account, or may be deducted in the future, without my informed consent. I request that the Reva Astro subscription be canceled and completely removed immediately so that no further deductions can be made. I also request a full refund of all amounts charged so far, including the initial ₹1 payment and any additional charges related to this service. Finally, I want written confirmation that this subscription has been completely deactivated and that no further amount will be deducted from my account.

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