BDG ₹3,000 Deposit Missing After Paytm Payment – Request Refund

I made a deposit of 3,000 ₹ to my BDG account (UID: 1593877), but the amount has still not been added to my wallet and I have also not received any refund. On 03 September 2026, I paid 3,000 ₹ via Paytm to BDG, and the transaction was completed successfully. I have payment proof and the UPI reference details. However, even after 72 hours, my BDG wallet balance has not been updated, and the deposited amount is missing in my account. I tried to reach BDG customer support about this issue, but I have not received any response so far. This situation is causing me serious financial inconvenience, and despite waiting, I still have not received my 3,000 ₹ back. I request that my 3,000 ₹ deposit be resolved urgently, either by immediately crediting the amount to my BDG wallet linked to UID 1593877 or by refunding the full 3,000 ₹ to my original payment method without any further delay, and that I be clearly informed in writing once this is completed.