Urgent: Manual Withdrawal Request For Unverified Payeer Account

I am writing to you from Yemen regarding my Payeer wallet, account number P1075971***, which I created approximately four years ago and can no longer access. The last time I was able to log in successfully was about seven months ago, when my balance was approximately $15 USD in various currencies. Today, when I attempted to log in again, I found that I could no longer access my account or even the website properly. After searching for information online, I learned that Payeer had been permanently shut down due to sanctions. As a result, I have been unable to access my wallet or my balance, and I did not receive any prior notice or explanation from your side. A short while ago, I also attempted to contact you through your support email address, [email protected], but the email no longer works or does not accept messages, leaving me with no direct way to contact you regarding my funds. I respectfully request that you verify the remaining balance in my closed Payeer wallet, which is approximately $15 USD, and transfer it manually to another wallet that I will provide, or offer any other secure alternative method for withdrawing these funds. I also request a clear written explanation regarding the status of my account and funds. I hope you will treat this matter seriously and assist me in recovering my balance, as I have no other means of accessing my account or your support channels.