Parimatch Deposit Debited From SBI Account but Never Credited to Wallet

I am writing to report a serious issue I experienced with Parimatch regarding two deposits that were debited from my bank account but never reached my Parimatch wallet and were also not refunded. I made a deposit of 300 rupees on 22/06/2026 and another 300 rupees on 27/06/2026 from my SBI bank account to my Parimatch account. In both cases, the money was successfully debited from my SBI account, but the balance did not appear in my Parimatch wallet. After noticing that the funds were missing, I contacted Parimatch support about this problem. They repeatedly told me that my money was still “in processing,” yet there has been no real progress or resolution. Despite the time that has passed, neither the 600 rupees have been credited to my Parimatch account nor refunded back to my SBI account, and the support channels show no meaningful effort to solve the issue. I request that the full amount of 600 rupees either be immediately credited to my Parimatch wallet or refunded to my SBI bank account without any further delay. I also expect a clear explanation of why these transactions have been stuck in processing for so long and why the issue was not resolved despite contacting support.