A Cutter Piece Came Out Of The Prima Premium Care Cloth!

Hello, I'm Hatice Yigit. I have been using your premium care series since my baby was born. We had a very bad experience last week. A sharp piece came out from the cloth we used (I noticed this by chance) and I conveyed this to your prima Turkey representatives. As a result of the examinations, they stated that this part was related to the production processes and they accepted their mistakes. they sent me two packs of diapers as compensation! My daughter's life is not worth that much! The event in question is of vital importance! My daughter could have been seriously injured if I hadn't noticed this piece! moreover, even the package of the cloth they sent for compensation was torn! no hygiene! Could you please take our problem seriously and contact me?