I purchased the Dyson Purifier Humidify+Cool PH2 model from Dyson Turkey. The product was faulty when first delivered, so I requested a replacement. The product was replaced, but the new one also arrived with the same defect. I then requested a return, but the company refused to accept it and completely ignored my complaint. Both the original and the replacement products were defective. Despite this, they insisted I send the product to technical service, prolonging the process without offering a solution. I couldn’t get clear information during phone calls. I have suffered significant loss of time and money during this process. I have officially filed a complaint with the Consumer Arbitration Committee to resolve this issue. I cannot accept the lack of care from a brand that is marketed as premium and expensive. I will pursue my rights by all means necessary. Order/Invoice No: 910902258316
On August 14th, we purchased the Dyson Purifier Humidify+Cool product from dyson.com.tr. During the purchase, as we required a company invoice, we selected the company option and provided our company's tax number and related information. The product was dispatched promptly within 2 days. Subsequentl...
On 28/11/2025, I purchased a PH05 Dyson Humidify air purifier from Dyson’s official online store, paid by credit card. The product was delivered to my address in Şişli, Istanbul. When I opened the box, neither the remote control nor the power/charging cable was included. I immediately called Dyson ...
On December 31, 2022, I made a purchase at the Dyson store in Istanbul a Humidify+Cool Formaldehyde Purifier. When the device was first installed in the home, it was delivered with an exclamation point on the ventilations, and the fans did not turn on. After explaining the problem to Dyson's custome...
I purchased a Dyson PH05 Purifier from Dyson’s Forum İstanbul AVM store for 28,99 k on 30.11.2025 under the name RAGIP **ANLI MAL** M**AV*RL*K. From the very first moment I started using the device, it has been giving a constant error stating that the water tank is not attached, even though the tank...
I received Dyson Purifier Hot+Cool Formaldehyde™ (White/Gold) on 11.04.2023 with shipment number 34408704 from Dyson Turkey Elektrikli Ürünler Tic. Ltd. ŞTİ's website. However, I returned the product on 13.04.2023 with shipment number 34567506 to Kolay Gelsin cargo company, as I received the wrong i...
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