Palette 3-0 Hair Dye Caused Allergic Reaction and Swelling
I coloured my hair today with Palette Crema Colorante 3-0, which I bought last week from Continente in Lisbon for about 5 euros. Within 5 minutes of applying the product around 9:00 a.m. today, I started to feel strong discomfort and an allergic reaction. I immediately washed the product off, but my face started to swell rapidly and I became very afraid. Because of the swelling and breathing discomfort, I had to quickly take a taxi and rush to the hospital. The doctor examined me, gave me an injection and medication, and clearly advised me not to use this brand again. I was affected for almost two hours and I am still feeling uncomfortable. The doctor has also advised me to come back to the hospital again for follow‑up. Due to this incident, I could not go to work today and I am under a lot of stress and fear. Before this, my friends had warned me about possible side effects, but I still trusted this product and used it. This experience has shaken my trust in the brand and has seriously affected my health, time, and work. I request that the company take this situation very seriously, investigate the safety of this specific product, and explain how such a strong reaction could happen. I also expect compensation for my medical expenses, my lost work day and the distress I have gone through, as well as at least a refund for the product. I want to be informed in writing about the result of this investigation and what measures will be taken to prevent similar incidents for other customers.
Still nothing happened from any authority. No message or call from anyone.







