My child and I have been attending Online Kids Akademi’s live classes for approximately 10 months. For the past three we...eks, across six consecutive classes, we have been unable to see or hear our teacher. We can only see the messages the teacher types. During live classes, YouTube.com videos shared
Last year, I purchased a 12-month “96-Lesson Flexible Standard Package” subscription through Online Kids Academy for bot...h my son and my sister. My subscription started on August 7, 2025, and I was sold the package with the understanding that it was a 12-month subscription. Because my sister was goi
Approximately two months ago, I purchased a 144-hour online education package from Online Kids Academy through Instagram.... At the time of purchase, I was told that I would make monthly payments, and I approved the contract based on that understanding. My daughter was initially enthusiastic about the
I purchased a three-month package from Online Kids Academy. I was never informed that my remaining lesson credits would ...be canceled when the package period expired, even if I still had unused lesson hours remaining. When I occasionally wanted my child to take lessons during school breaks, I was told
Online Kids Academy (OKA) is an online language learning platform that provides interactive, one-on-one English and German lessons tailored for children aged 4 to 15. The platform is operated by Ice Education INC and was established around 2021.
Customer Support Email: [email protected]
Phone Number: +1 (302) 294-0704 (US) or +90 (212) 963 33 16 (Turkey Support)
Online Kids Academy operates in the EdTech and online language learning industry. It delivers remote language tutoring to young learners by connecting students with certified and native instructors worldwide. The learning format is built around personalized, scheduled sessions supported by supplementary interactive content.
User feedback across consumer review and complaint channels points to recurring friction regarding contract policies, credit expiration, and billing management.
If you’ve experienced issues with Online Kids Academy, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
