Order sent to another address by mistake and OnePlus won’t correct it, how can I demand they deliver it properly?

If OnePlus sent your order to the wrong address and isn’t correcting the error, you can demand proper delivery by acting quickly and keeping everything documented:

• Gather all evidence: purchase confirmation, a screenshot of the correct address you entered, and tracking details showing the incorrect address.

• Call the courier: identify the shipping company (shown in the tracking) and call them directly to request correction or hold the package at their office. With the tracking number, ask for an address change or arrange personal pickup.

• Send a formal complaint: if OnePlus doesn’t correct it, submit a formal letter stating breach of contract due to delivery to the wrong address, demanding delivery at no extra cost or immediate refund.

📌 If the issue persists, share your case and submit your claim on Xolvie to raise awareness and pressure for proper deliveries.