I have an existing OmeTV account that was suddenly blocked on 4 April with the warning that my age does not meet the minimum requirement. I had been using the account before without any issues, and I believe there has been a mistake about my age information. After my account was blocked, I tried to reach OmeTV support, but I did not receive any response. I am unable to access my account and the situation has not been clarified in any way. I request that my age information be corrected in your system and that my account be re-evaluated accordingly so that I can continue using the service. I would also like to receive a clear explanation of why my account was blocked despite being an existing user.
I have been experiencing a problem with my OmeTV account for the past two days and I am currently unable to log in. While using OmeTV on my iPhone through the website, my age appears to have been accidentally changed to 13, and I did not notice this right away. After this happened, my access was blo...
While using the OmeTV app, the system automatically decided that I am under 18 and banned me, even though I am over 18 and my age is fully eligible to use the application. This is the second time this has happened to me, and I have been unable to use the app for three days. I log into the app using...
This evening, my account on the OmeTV app was banned without any warning for the reason of being “underage.” However, I am 20 years old and legally an adult. It appears that the system incorrectly identified me as an underage user. I log into the app through my account, and the ID number of my bann...
I had been using the OmeTV app on my iPhone for a long time. However, for more than three months now, I have been unable to use the app due to what I believe is an unfair age restriction ban. After logging into OmeTV together with my sibling, an age restriction was applied to my account. I did not ...
My OmeTV account was banned approximately two hours ago without any reason being provided. The app did not give a clear explanation regarding the reason for the ban, and I believe that I was banned unfairly. I contacted OmeTV to appeal the ban decision, but so far I have received no response. Even ...
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