OlympTrade Deposit Missing After Successful PhonePe Payment

I made a deposit of 9,000 INR from my bank via PhonePe to my OlympTrade trading account. The amount was debited from my bank account, but it was not credited to my OlympTrade account. The transaction on PhonePe for 8,999.31 INR on 20 September 2026 shows as successful with Transaction ID T26092019019021454347285 and UTR number 790389251760, yet in OlympTrade it first appeared as pending and later showed as cancelled. Because of this issue, my money is stuck even though the payment has been taken from my bank account and confirmed as successful on PhonePe. I cannot use this amount in my trading account and I have not received any refund back to my bank. I kindly request that the 9,000 INR debited from my account be immediately refunded back to my bank account, or that you provide a clear written explanation with proof if you believe the amount has already been returned.