Olymp Trade delayed my payout for days with no update — how can I escalate the issue?

If Olymp Trade delayed your payout for days with no update and you want to escalate the issue;

Contact Olymp Trade support with a clear escalation;

• State that your withdrawal/payout has been delayed beyond the expected processing time
• Provide your account email/ID, withdrawal amount/currency, withdrawal method, date/time of request, and transaction ID/reference
• Attach screenshots of the withdrawal request, status screens, any error messages, and your bank/statement if applicable
• Note how many days it has been delayed and whether you’ve already contacted support

Ask them to;

• Confirm whether the withdrawal is still being processed or stuck
• Explain why there’s a delay (compliance check, payment processor, documentation issue, internal review)
• Provide a clear timeframe for when your payout will be completed
• Tell you exactly what you need to provide or do if additional info is required
• Escalate your case to their payments/operations manager if first-line support can’t resolve it

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.