I use the OkCupid app on my iPhone and for the past 10 minutes I’ve been facing a recurring problem. Even when I get a match, the match does not appear in my message inbox. This has happened multiple times and continues to repeat itself, causing me to miss potential conversations.
I am using the latest version of the app, and I have already tested it with different internet connections, but the issue persists. My account is registered under u*********@gmail.com**. I also attempted to reach OkCupid customer service, but I have not been able to get in touch with anyone.
This situation is frustrating, as I am losing out on matches through no fault of my own. I request that OkCupid fix this issue immediately and restore any missing matches to my account. Premium dating apps should provide reliable functionality, not block users from basic features.
I’ve been trying to log into my OkCupid account for several days now, but no matter what I do, I keep running into errors—both through the mobile app and the website. It keeps rejecting my login attempts and throws up error messages every single time. I know for a fact that I’m entering the correct ...
I am a Premium subscriber on OkCupid, yet I constantly receive a "general verification error" every time I try to use the app or website. It’s beyond frustrating, especially considering I’m paying for a premium service. I use the account associated with ta**********@gmail.com**, and despite multiple...
I am extremely frustrated! Since yesterday, I have been unable to log into my OkCupid account. Every time I try, I get an error message saying "Number not registered." I also attempted to log in using my email, but the app won’t let me access my account that way either. I have no idea why this is h...
Today, I purchased a Premium membership on the OkCupid app. About an hour after completing the purchase, I began receiving a recurring error message that says “general verification error.” Because of this, I am completely unable to log into the app. Each time I try, I only see a “try again” button, ...
Dear OkCupid Support Team, I’ve been unable to access my OkCupid account since April 14. Every time I try to log in, the app fails to verify my phone number, even though it’s the same number I’ve always used. When I log out and attempt to sign back in an hour later, I receive the same error message...
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