I took my 2023 model car with only 7,000 km to the service center this morning due to a week-long problem with the A/C not cooling properly. The service center called in the afternoon to say my car was ready, but when I arrived, I was shocked to discover that the problem had not been resolved, and the A/C was no longer working! Unbelievable! They stated that there was a crack in the A/C pipe and that the part would arrive in 15 days. How can they not have such a part in stock when it's 41 degrees outside in the summer? What should we do for the next 15 days? When I called customer service, they were unhelpful, indifferent, and added to my stress. I was able to connect once but could not connect again. I urgently require proper assistance, or else I will expose this nightmare and all of my car's problems on social media in order to prevent others from suffering the same fate.
My 2023 Model Nissan Juke 1.0 DIG-T 155 Platinum model vehicle, which I received as new from Nissan, broke down on the road with the warning "Engine Malfunction, Power decreased - Service Time" 2 days after receiving it. Meanwhile, the temperature gauge started to show maximum. Simultaneously, a str...
I reported a cracked windshield on my 2019 Nissan Qashqai Sky Pack on December 11, 2024. It’s now been over three months, and I still don’t have a replacement. Every time I call Nissan’s customer service, I’m told the same thing: the glass hasn’t even cleared customs yet, and until it does, they can...
I purchased a 2023 Nissan Qashqai e-Power Sky Pack in May, and I’ve experienced persistent issues since. Initially, the warning horn was inactive. Later, in early 2024, the car suddenly stopped in the middle of the road due to a failed generator, which was replaced by the service team. In July, I re...
I bought my car in December 2021. At only 15,000 miles, it had a turbo steel pipe crack, causing oil to leak into the engine. It spent a month in the service center, waiting for foreign parts. Then, they said the addblue brain was faulty, leading to another 45-day service stint as they awaited parts...
I bought a brand new 2020 Nissan X-Trail 1.3 DIG-T gasoline model, and now, in 2024, at just 58,000 km, the engine has started to misfire constantly. When I took it to the authorized service center, they told me I needed a spark plug and injector replacement, quoting a ridiculous price of ₺39,399! ...
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