On September 6, 2024, I purchased a new Nissan Qashqai Platinum Premium package vehicle from Mar Oto Nissan Dealership. The vehicle’s payment was made on September 4, 2024, and the credit was settled by the company with the dealership before vehicle delivery. I have also completed the necessary insurance procedures, including comprehensive and traffic insurance. However, upon taking delivery of the vehicle, I noticed noticeable scratches on the headlights. Additionally, I identified scratches on the interior side of the driver’s door. I immediately reported these issues to your dealership, but no action has been taken so far. I wish to inform you that I seek resolution for this grievance and request that the vehicle not be considered as an acceptable product in its current condition. I trust that Nissan, as a global and esteemed brand, values customer complaints highly. I kindly request that this issue be resolved at the earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely,
On October 12, 2024, after a test drive of a Qashqai at the Antalya Nissan Dealer, I made a down payment for the vehicle. I paid for extra services like window tinting, PPF coating, and ceramic coating. Once all payments were completed, I received the car with 16 km on it on October 23, 2024. Natura...
In September 2024, I purchased a brand-new 2024 model Nissan Qashqai from the Nissan dealership. Immediately after acquiring the vehicle, I had it inspected as a precaution, and during the inspection, it was discovered that the right front fender had been painted. After reporting this issue to the N...
In May 2023, I purchased a Nissan Qashqai Design Pack from a Nissan dealership. Shortly after buying the car, I noticed a very annoying noise every time I applied the brakes. I hoped it would go away with time, but the noise persisted. During the annual maintenance in 2024, I reported this issue. Th...
In 2024, I purchased a brand-new Nissan Qashqai, but the experience has been extremely disappointing. The vehicle has been plagued by a recurring "battery management error" warning. Despite two interventions, the issue remains unresolved. As of December 5, 2024, the car is at Baykoçlar Ankara Mevlan...
Dear Sir/Madam, I purchased a 2023 Nissan Qashqai Sky Pack 4x4 in February 2024 and would like to bring a serious issue regarding the vehicle’s parking sensors to your attention. The sensors activate later than expected, causing safety concerns for me. In traffic, pedestrians or vehicles pass in fr...
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