I had a deeply disturbing encounter with racism at the Nine West branch of City mall. The employee's behavior was outrageously rude, and instead of helping us find the shoes we wanted, she brought us the wrong ones. When we politely asked for the correct size, she responded in an offensive and disrespectful manner, saying, "We don't have your size, no problem, this is my country." Appalled by her behavior, I asked to speak with the manager. To my disbelief, the employee started mocking us, imitating our words in a terrible manner. The manager, instead of addressing the issue seriously, laughed in our faces and said, "We don't discriminate; all customers are equal." Feeling humiliated and hurt, I shared the incident with the manager, but she brushed it off and told the employee not to worry, assuring her that she would handle it. The whole experience was shocking, and even contacting their headquarters proved unhelpful. This incident should not be tolerated.
I recently purchased a pair of shorts from Zara. Upon noticing a slight thread defect in the product, I decided to exchange it. However, since my size was unavailable, I opted for a refund. To my dismay, the store manager adamantly refused the return, claiming the item had been worn. Despite my prot...
I am sure that I have never been subjected to such treatment before, they did everything they could to make it difficult for me, something that is done blindly in other brands and stores was just avoided because the sales assistant was not feeling like it!!! I visited this store to exchange an unuse...
My recent encounter at the Nike Akasya store has left me deeply disappointed and shocked by the unprofessional conduct of the cashier. Throughout the checkout process, the cashier engaged in disrespectful behavior, openly mocking and displaying a sarcastic attitude toward customers. This type of com...
Nine West has been stringing me along for over a year—and it’s reached a level of disrespect I didn’t think possible from a supposedly reputable brand. I bought a pair of shoes last year, and within just 3 months, the heel broke. I sent the shoes for inspection, only to receive a rejection blaming m...
We purchased a jacket, a fleece, and two pairs of shoes from the Columbia store at Ankara Metromall. I encountered an issue with one of the shoes I bought for myself. When I tried the first pair, it felt a bit tight on the sides, so the store arranged to bring a size bigger from another branch. Upon...
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