Nike Shoes Keep Making a Grinding Sound
I purchased a pair of Nike shoes from the In Street store on July 15th, and due to incessant squeaking from the soles, I haven't been able to use them at all. After putting the shoes on, an incredibly annoying creaking noise emanates from the soles, rendering the shoes unwearable. I bought these shoes to use at my workplace, but the noise is so unbearable that I couldn't wear them out of sheer embarrassment. The constant sound became a source of ridicule at my workplace, and everyone could tell when I was approaching due to the noise. I visited the Bandırma branch where I purchased the shoes, took them for inspection, and received a message stating, 'No manufacturing defects were found.' I find it hard to believe that a shoe constantly making noise from the sole isn't considered faulty. I've been a long-time user of Nike shoes, a brand I regularly wear and trust. This is the first time I've encountered such a problem, and I urgently need a resolution. I'm even skeptical about the authenticity of the product I bought from the In Street store!
Progress
It's been a month since I sent my shoes in for warranty, and they have been waiting at the store where I bought them for a week. I can't use the shoes because of the noises coming from the soles. I have explained this countless times and complained everywhere. They called a week ago and said they would take care of it and try to help, but I haven't received any information or emails about the process for a week. They only care until the sale is made, and after-sales service is terrible and irrelevant. The company is currently victimizing me by not replacing the product I paid for, even though it has a manufacturing defect, and they are keeping the product. The authenticity of their products is questionable, and there is no such thing as after-sales support. The fact that brands like Nike, used by millions of people, have their products sold by such incompetent companies and the authenticity of the products being questioned completely destroys brand reliability. I expect an urgent solution from the company and want my product to be replaced!
