I purchased a pair of Nike indoor football shoes from the Viaport Nike store, but later decided to return them. I completed the return process in-store on June 18, expecting the refund to be credited to my account promptly. However, as of today, the refund has still not been processed, and no amount has been returned to my bank account.
I have repeatedly tried contacting the Viaport Nike store by phone, but no one answers, and I have received no updates or callbacks regarding the status of my refund. This prolonged delay has caused me financial stress and loss of trust in the brand's customer service process.
I’m requesting the immediate processing of my refund and a formal apology for the lack of communication and delay.
I sent my Nike shoes for inspection due to defects, and on June 22, I received an email confirming that my refund was approved. However, it’s now been three months, and I still haven’t received any refund. Despite repeated follow-ups, Nike claimed the payment was made and even sent me a refund recei...
I purchased shoes from Nike and was disappointed to find that I received a pair that was completely different from what I had expected. The model, size, and color were all incorrect. I returned them, and was informed that my refund would be processed by July 26th. Nevertheless, as I pen this on Augu...
I purchased a pair of tennis shoes from Nike. Unfortunately, the shoes caused a skin irritation. I returned the product to them, and they accepted the refund. However, the money has not been credited to my bank account. Since February 2024, I have been writing to them about not receiving the refund...
I purchased sneakers on 12.04.2023 via the Nike.com website (order number: G10117148085). On 14.04.2023, an e-mail was sent to me that it was shipped. After a month of waiting, I called customer service by phone. They told me that the product was in the logistics company and that it appeared as retu...
feeling bummed about my recent order from Nike.com. ordered some shoes, but they sent me sandals instead. I've been trying to return this thing, but the whole refund situation is a mess. They haven't even credited the refund amount to my account yet. I've been talking to your customer service rep,...
Comments