I purchased a pair of Nike Phantom GX Elite cleats from Sportinn—a company listed as your official partner—exactly 1 year and 10 days ago. These were marketed as original, high-performance, top-tier cleats. However, just after the 1-year mark, the sole of one cleat snapped right through the middle during a match.
I reached out to Sportinn, only to be told they couldn’t help me because the warranty had expired 10 days ago. Are you seriously telling me that a product from Nike’s Elite line—the most premium and expensive model—only lasts a year before falling apart under normal use?
This isn’t about warranty dates—this is about product quality and customer care. I’m now stuck with a pair of unusable, broken cleats that cost me a significant amount of money, and neither Nike nor Sportinn is willing to take responsibility.
I bought a pair of Nike football cleats for my son, and in less than 4 months, the sole completely detached from the shoe. This kind of damage is unacceptable from a brand like Nike, especially considering how much I paid (₺) for what was supposed to be a durable, high-performance product. I reache...
I purchased a pair of Nike Tiempo football cleats from an official Nike store with the understanding that the product came with a 2-year warranty, and I was assured that in case of any issues, I’d be eligible for an exchange or refund. However, just one month into using the cleats, the inner lining...
I purchased a pair of Nike soccer cleats, expecting high quality from such a well-known brand. However, just five days after purchase, one of the cleat studs broke. Given the premium price I paid, I assumed I was investing in durability and performance, but instead, the cleats failed almost immediat...
Even though I only wore the Nike soccer cleats for a couple of hours, a couple of days a week, they started falling apart after just four months. We returned them to the store, hoping to make a warranty claim. After two weeks of inspection, we received the news that they couldn't do anything about i...
I purchased the Nike Zoom Superfly 9 MDS Elite FG cleats for ₺8999.90 directly from the Nike website. During a match, one of the rear studs on the right cleat broke after 3 months of use. I reached out to the seller and had the item inspected, but regrettably, their response was not favorable. We've...
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