I purchased shoes from Nike and was disappointed to find that I received a pair that was completely different from what I had expected. The model, size, and color were all incorrect. I returned them, and was informed that my refund would be processed by July 26th. Nevertheless, as I pen this on August 6th, my refund is still nowhere to be found.
Each customer representative offers varying information, with some of them (particularly today's) displaying a rather impolite demeanor. Their focus appears to be more on evading the issue rather than resolving it. I've come to the realization that their customer service leaves much to be desired. They express regret for the inconvenience but fail to take any action to address it.
I purchased a pair of Nike indoor football shoes from the Viaport Nike store, but later decided to return them. I completed the return process in-store on June 18, expecting the refund to be credited to my account promptly. However, as of today, the refund has still not been processed, and no amount...
feeling bummed about my recent order from Nike.com. ordered some shoes, but they sent me sandals instead. I've been trying to return this thing, but the whole refund situation is a mess. They haven't even credited the refund amount to my account yet. I've been talking to your customer service rep,...
The Nike shoes I bought started showing a major defect after only three days of wearing them. The front of the shoes completely came apart, rendering them unwearable. When I went to the store to ask for a replacement, they refused my request and told me that the shoes could not be exchanged. I follo...
I purchased a pair of shoes from the Nike store on July 9, 2024, and to my surprise, after only a month of use, I observed considerable wear on the area above the laces. I was surprised by this, considering I have bought multiple Nike products in the past without encountering any quality problems. W...
I purchased sneakers on 12.04.2023 via the Nike.com website (order number: G10117148085). On 14.04.2023, an e-mail was sent to me that it was shipped. After a month of waiting, I called customer service by phone. They told me that the product was in the logistics company and that it appeared as retu...
Comments