For nearly a month now, I’ve been completely unable to place an order through Nike’s official website or mobile app. Every time I add a product to my cart, I encounter an error and can’t proceed with the purchase. On the app, it says “We couldn’t open your cart,” and on the website, it gives the message “We encountered a problem with your request.”
This issue has persisted since early March and still hasn’t been resolved. I’ve tried multiple times on different days, different devices, even reinstalling the app—but nothing changes. I find it extremely frustrating that a global brand like Nike has such a critical technical issue affecting its core shopping functionality, yet seems to be doing nothing to fix it.
All I want is to complete my purchase, but I’m being blocked by a technical problem no one seems to care about. Nike, please fix this issue immediately and allow customers to access their carts and place their orders without unnecessary delays.
I attempted to purchase a product from the Nike online store that I had added to my cart, but every time I try to complete the transaction, I encounter the same issue: Error Code AE1EF970. This problem has persisted for two consecutive days, despite my repeated attempts to place the order. I tried ...
I sent my Nike shoes for inspection due to defects, and on June 22, I received an email confirming that my refund was approved. However, it’s now been three months, and I still haven’t received any refund. Despite repeated follow-ups, Nike claimed the payment was made and even sent me a refund recei...
feeling bummed about my recent order from Nike.com. ordered some shoes, but they sent me sandals instead. I've been trying to return this thing, but the whole refund situation is a mess. They haven't even credited the refund amount to my account yet. I've been talking to your customer service rep,...
I purchased sneakers on 12.04.2023 via the Nike.com website (order number: G10117148085). On 14.04.2023, an e-mail was sent to me that it was shipped. After a month of waiting, I called customer service by phone. They told me that the product was in the logistics company and that it appeared as retu...
beyond ticked offf!!! what are you doing really??? purchased something from Nike's online site, order number G1011642224, and it was a huge disappointment, decided to send it back, right? when I attempted to commence the return procedure, I received no response. What are you talking about, Nike?! W...
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