1
Merve is completely dissatisfied with the result

Neutrogena Oil-Free Moisturizer Burned My Face

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August 04, 2023 8:45 pm
83

I got this Neutrogena Oil-Free Moisturizer for acne for free. It's supposed to help my skin, which is a mix of oily and dry and tends to break out. Unfortunately, it had the complete opposite result. Instead of calming and hydrating, it actually burned my skin. The annoying effect was so intense that it made my skin dry and discolored, almost like it got burned. Instead of keeping my skin moisturized, this moisturizer messed up my skin texture and threw off its natural balance. The claims about preventing dryness and acne didn't come true. I took really good care of my fair skin, but it got damaged for no reason. Who caused this incident? How can we fix this damage? The way that major company is behaving is totally unacceptable. I'm gonna tell you about my experiences in different places so I can warn other people. I'm really upset about this, and I'm going to make sure I tell everyone about it so they don't have the same problem.

Merve
Merve
January 24, 2024 1:23 pm

It left a permanent shadow on my burned face. Despite the drama of a young girl, they were very indifferent; the only solution they offered was to send another product instead of the 30 TL product I bought. I had no intention of trusting the brand that scarred my face and using their products again. In the end, thinking they were mocking me, I didn't even respond. They closed the issue like this, shame on them.

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